Clients are requested to send 55% of the total cost of the tour in order to guarantee the reservation 90 days before their Safaris. The balance is due 30 days prior to departure.
When to book your Safari: It is better to book as far in advance as possible to ensure availability of rooms and other services, especially during the peak seasons (June to February, and Christmas time). This is especially important for those wishing to travel on private custom made safaris and those adding extensions to the scheduled trips. In general, a minimum of eight weeks prior to arrival should ensure your first choice bookings.
Should you cancel the tour within 45 days after your booking is confirmed, the cancellation fee is equal to the deposit, cancellation between 30 – 7 days before Safari departure dates 50% will be deducted as cancellation fees. Last minute (7 days to 1 day notice) cancellations are considered 120% forfeited. Client’s will be responsible for bank transfer charges
Liabilities and Insurance:
Zazu Tours acts only as an agent of the passenger in all matters relating to tours and accepts no responsibility for any personal illness, injury, accident, death, delay, any kind of loss, damage or irregularity of any kind, which may be occasioned by reason of any act or omission beyond its control, including without limitation, any act of negligence or breach of contract of any third party such as a hotel or airline, who is to, or does supply, any goods or services for Business etc.
Therefore, you should secure fully comprehensive travel insurance to cover you for any eventual loss of baggage or valuables, personal accident and medical expenses, or loss of any kind.
The Company may, at its discretion, supply Land Cruisers, minibuses or any other suitable transport subject to weather and terrain conditions (a request for a specific type of vehicle will be considered). All tours start and end in Arusha or Dar es Salaam; in case of any other originating or finishing location please let us know.
Price quotations are inclusive of: transport while on Safaris; camping or lodge/hotel accommodation charges; meals; park fees; and driver guides. Quotations do not include hotel expenses prior to and at the termination of the tour, alcoholic drinks, tips or any other item not mentioned in the quotation. Our package price ranges according to the mode of transport, type of accommodation, camping style (Standard or Luxury), and lodge/hotel from 1 to 5 star.
Credit Card Payment:
Unfortunately, Zazu Tours cannot accept any credit card payments for your booking payments. All pre-payments, including the balance due 10 days prior to departure, are payable via bank transfer.
Prices for camping safaris per trip will depend on the number of people in your group. Maximum number in a 4 WD vehicle, excluding the Driver Guide, is four. Since the main purpose of your journey is to admire the spectacular scenery, we arrange for every client to be next to a window and, where necessary, can arrange for an extended vehicle to ensure window seats for all.
Zazu Tours reserves the right to substitute the hotels named in the itinerary, when absolutely necessary. Avoid unexpected accommodation changes by early booking to guarantee your first choice (minimum 45-60 days before the Safari).
Additional costs Our safari packages includes all accommodation and meals while on safari, airport transfers, park fees and services of Zazu Tours guides and drivers. It is customary to tip your Driver Guide, as well as the Cook or Camp staff if you are camping during your safari. You will also pay for your own beverages and personal items like laundry service and phone, and are responsible for any passport and visa fees. We also highly recommend you purchase travel protection insurance.
If you foresee indulging in the many delightful Tanzania souvenirs, budget accordingly!